ORDERS
The products are sent by courier service and are delivered safely to the address you will specify within one to three working days in Greece from the day of payment of the order and in one to seven days abroad.
Orders outside Greece are sent by International Express, International Economy, Europe Economy, Balkans & Cyprus Economy.
If for any reason you are not satisfied with your purchase, the products can be returned within 14 days from the date of delivery of the order and you can choose between changing the item and providing a credit balance.
After you place your order, you will receive a confirmation email within one hour. If you do not receive it, contact our customer service department.
In addition, to confirm that your order has been successfully completed, the ``Thank you for your order`` page should appear after the payment step (step 3).
Yes, it is completely safe to place an order and pay online. Your personal data is transmitted securely through our system.
You can retrieve your password easily and simply. Click on the link ``I forgot my password ...``, enter the email with which you created your account in our store, and click ``Recover``. In the next few minutes we will send you instructions for creating a new password.
PAYMENTS - TRANSACTION SECURITY
You can pay for your order with one of the following Payment Methods:
-Payment by credit, debit and prepaid cards
-COD (For purchases within Greece)
-By Deposit in a bank account of our company
Yes, the data is transferred in SSL encrypted format. Only Ces (Secure E-Commerce) transactions are accepted for payment with Visa and Mastercard. The system will contact the issuing bank for the buyer to approve the payment.
When the bank confirms the authenticity, the debit on the card will be processed. Otherwise, the order will be canceled.