Website Privacy Policy
- Introduction
This policy applies to the company “E. AND E. KONSTANTOPOULOU G.P. “, hereinafter referred to as PINELOPI STORE, which is the Responsible Processor of personal data collected from its website.
«Ε. AND E. KONSTANTOPOULOU G.P. “,
Vironos 25
Postal code: 35100, Lamia
PINELOPI STORE undertakes to be transparent the personal information collected when you use our website and other services. This Privacy Policy sets out PINELOPI STORE ‘s commitment to protecting personal data and how it applies to its collection, use, transfer and storage. This policy applies when we define the purposes and means of processing, thus acting as a data manager.
2.Personal Data Collection
PINELOPI STORE has designed a standard contact form on its website in order to facilitate communication with anyone interested. This form is used for any questions or requests and is directed to the appropriate department or staff member. In order to manage and respond to your inquiries and requests, we may collect and store your full name, email, address, contact information and any other information you may have provided to us. This information is strictly used to satisfy your questions or requests and will not be disclosed to third parties other than those mentioned in this policy or where disclosure is required or permitted by law.
In addition, we provide company telephone numbers for more direct communication if required. Calls made to the customer service call center are recorded for quality assurance purposes and our recordings are usually kept for a period of 2 years.
PINELOPI STORE, provides the possibility of registering in the electronic services of its website, in order for the user to be able to make his purchases. In this case, PINELOPI STORE may collect and store your full name, email, address, contact details and any other information you may have provided to us. This information is strictly used to respond to your order request and will not be disclosed to third parties other than those mentioned in this policy or where disclosure is required or permitted by law. PINELOPI STORE, has implemented an interconnection service with the bank or other providers, in order to serve the needs of users who wish to complete their purchases by credit card or via PayPal. In this case we inform that PINELOPI STORE does not keep any kind of information entered by the user after being redirected to the website of the service provider.
Finally, through our website we collect and process basic contact data with you (name, home address, phone, e-mail) in order to manage and improve our relationship through updates or advertising content, providing facilities and privileges, participation in promotions actions, social responsibility actions or events that we organize, as well as the possibility of subscribing to the newsletter of PINELOPI STORE. The legal basis for the processing of your above data is your explicit consent given with a separate statement on the website, which you can remove at any time, while especially in relation to the PINELOPI STORE newsletter, the possibility of unsubscribing through its body is also provided. email received by the user.
For the legal processing of your data under Regulation (EU) 2016/679, we recognize a legal basis before the processing of personal data. In the above cases, the legal basis for the processing of personal data by us is the granting of your explicit consent to the processing, by submitting the respective form only if you agree with this policy.
This Policy refers to the use of information that we collect from you while you browse our website. Other websites (such as Google, Youtube, Twitter, etc.), which may be accessible by us, have their own policies regarding the practices they follow. If you redirect to any of them we urge you to read them. We only use trusted affiliates and providers, but we make it clear that we are not responsible for the policies or practices followed on other websites.
- Use of Collected Data
We will use the information we collect for some of the following purposes:
* to subscribe to a Service.
* to provide a Service you have requested.
* for advertising purposes, such as providing customized ads, advertised content, and sending promotional communications, after giving your individual consent if required.
* for the evaluation and analysis of our market, customers, products and services, in order to help us better understand, through statistical processes where required, more information about our customers, in order to offer you the most relevant communications , services and experiences.
* to ask your opinion about our products and services and conduct customer surveys, after giving your separate consent if required.
* to understand how consumers use our Services and our products, so that we can improve them and develop new products and services,
* to conduct free prize draws, promotions or prize competitions, as permitted by law; and
* for other purposes, provided we recognize a legal basis for the processing of your data.
PINELOPI STORE processes personal data for the purposes described above. The legal framework for the processing of personal data by PINELOPI STORE includes processing which is: necessary for the execution of a contract between you and PINELOPI STORE (eg for the purchase of products, for the provision of Services to you, for the identification and your identity in order to be able to use certain Services), necessary to comply with legal requirements (eg to comply with applicable accounting rules and to make mandatory disclosures to law enforcement authorities), necessary for legitimate interests of PINELOPI STORE (eg to manage our relationship with you and improve the relevance of communication messages, experiences and customer service) and based on the consent of our customers (eg to communicate with you about our products and services and the provision of marketing information to you), which may be withdrawn at any time by contacting us as provided in the “Communication” section of this Privacy Policy, without prejudice to the legality of the consent processing prior to its withdrawal.
4. Transfer of Personal Data
The data collected during your navigation on our website is stored and processed within the European Economic Area (EEA), but may need to be transferred and processed in a country outside the EEA. Any such transfer of personal data will always be in compliance with applicable law. PINELOPI STORE may disclose personal data collected from the Website to partners, suppliers, service providers, subcontractors or third parties processing to the extent that it is reasonably necessary for our operation. More specifically, our key partners include Google, Linkwise, Contact Pigeon, Skroutz, Criteo, Hotjar and Zendesk. Such transfers shall be made solely for the purposes and in accordance with the conditions set forth herein and shall be protected where appropriate by appropriate measures and contractual clauses in accordance with applicable personal data protection legislation. In addition, we may disclose personal data when such disclosures are necessary to comply with a legal obligation to which we are subject. Finally, in the event that we need to transfer personal data to third parties, PINELOPI STORE undertakes to seek your consent unless another legal basis has been identified.
PINELOPI STORE may disclose personal data collected from the Website to partners, suppliers, service providers, subcontractors or third parties processing to the extent that it is reasonably necessary for our operation. More specifically, our key partners include Google, Linkwise, Contact Pigeon, Criteo, Hotjar and Zendesk. Such transfers shall be made solely for the purposes and in accordance with the conditions set forth herein and shall be protected where appropriate by appropriate measures and contractual clauses in accordance with applicable personal data protection legislation. In addition, we may disclose personal data when such disclosures are necessary to comply with a legal obligation to which we are subject. Finally, in the event that we need to transfer personal data to third parties, PINELOPI STORE undertakes to seek your consent unless another legal basis has been identified.
5. Preservation of Personal Data
PINELOPI STORE is committed not to retain personal data for a period longer than necessary and we will ensure that we delete it safely. For more information about the drilling period and the deletion period, please refer to the Contact section.
6. Rights of the Subjects
In this section PINELOPI STORE regulates the rights deriving from Regulation (EU) 2016/679 and how data subjects can access these rights. For additional clarifications or the exercise of your rights, please refer to the Contact section.
6.1 Right of Access
Individuals may have access to their own personal data that we collect and process. PINELOPI STORE considers that the personal data collected directly from the subjects will be accurate and complete.
6.2 Right of Correction and Deletion
The data subject may request the updating, deletion or removal of any information held about him, and any third party who processes or uses the data must also comply with this request. A deletion request can only be rejected if an exception applies.
PINELOPI STORE is obliged to delete personal data when any of the following applies:
* personal data are no longer necessary for the purposes for which they were collected or processed.
* the data subject withdraws his consent and there is no other legal basis for processing.
* the data subject objects to the processing carried out based on the legitimate interests of the Data Manager and there are no other overriding legal reasons for the processing.
* personal data has been processed illegally.
If the request for the deletion of personal data has been received, the identification has been confirmed, the request meets one of the above requirements and there is no legal reason to oppose the processing, PINELOPI STORE must delete the relevant data in its entirety. The request will be registered in the Data Subjects Request Log.
If PINELOPI STORE cannot delete personal data, it will ensure that:
* can not or will not attempt to use personal data to justify any decision about a person or in a way that affects that person in any way
* does not give any other organization access to personal data
* protects personal data with appropriate technical and organizational security, and is committed to permanently deleting information if, or whenever, it becomes available.
6.3 Right to Restrict Processing
The data subject has the right to demand from the administrator, restriction of the processing of his data, where apart from the storage there is no other processing.
6.4 Right of Objection
The subject has the right to oppose, at any time and for reasons related to his particular situation, the processing of personal data concerning him.
6.5 Right to Data Portability
Upon request, the data subject has the right to receive a copy of the personal data in a structured form.
These requests should be processed within a month, as there is no excessive burden and it does not jeopardize the privacy of individuals. ‘A data subject may also request that his data be transferred directly to another system. This request must be made free of charge.
If PINELOPI STORE is unable to fully respond to this request within 30 days, the GDPR compliance team should nevertheless provide the following information to the Data Entity, or their legally authorized representative within the specified time period:
* A confirmation of receipt of the request.
* Any information found to date.
* Details of any information or modifications requested, which will not be given to the data subject, reason (s) for rejection, and any available procedures for appealing against the decision.
* An estimated date on which the remaining answers will be provided.
* An estimate of any costs to be paid by the data subject (eg when the request is inherently excessive).
* The name and contact details of the person in charge.
7. Modifications
Should PINELOPI STORE choose to change this Privacy Policy, we will post the changes here. Where the changes are significant, we may also choose to email the users concerned with the new details. Where required by law, we will obtain your consent to make such changes.
8.Communication
If you have any concerns or complaints about this policy, please contact us at: pinelopistore@yahoo.gr
If you believe that the processing of your data by us violates applicable law, you can file a complaint with the competent supervisory authority. Contact information for all EU Supervisors can be found at: [ http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080 ].